I took my road bike (not a fancy one) to the Trek bike shop (72nd and Jones St.) because I broke a spoke on my rear wheel about a month ago. Took them a week to replace it and cost me $40. I thought I was back up and running. The next time I took my bike out I broke another spoke. Took it BACK to Trek where the guy tells me that if you just replace one spoke the rest of them tend to break easy because they are weak. They didn't tell me this when I paid them $40 to replace it! The guy recommends just replacing the whole wheel for $80. So now I'm out $120 when I could have only been out $80.
To top it all off, they didn't have the wheel in stock and had to order it in. Took the bike in three weeks ago and haven't heard a darn thing back from them about my wheel. The only time I get any info is when I call them, which is terrible service in my opinion.
/rant
Anyone know of a good midtown bike shop? I would not recommend Trek to anyone!
I've had good luck with both High Gear in LaVista and BikeMasters.
I stopped into Olympia in Millard for a hand pump one time, and I had to wait 20 mins while the one guy working there finished a sale. I've never gone back since.
Life is the sh*t that happens while we wait for moments that never come.
Yeah that... counter to my experience at one of the big sporting goods stores... where at least 4 people attempted to help me over the course of 20 minutes, before the 5th finally acknowledged that they didn't have anyone who knew what I was talking about.
Shoot for the Moon... if you miss, you'll land among the stars.
Well if we are now talking about the city, I use the Bike Rack at 144 and Maple. I have always had great service there. (almost too much service). They were so much help when I got my bike!
I'll agree with Brad, I had good service form the Bike Rack when I've gone there.
More recently I've been going to Xtreme Wheels in Council Bluffs (currently on Valley View, soon to be on Main St.), great service and knowledgable staff.
"Destiny is not a matter of chance, it is a matter of choice; it is not a thing to be waited for, it is a thing to be achieved."
I FINALLY got my wheel yesterday. They mounted the tire and gearset for me, but something's knackered with it. I keep losing the chain downshifting into first gear. I have never lost a chain on this bike in 2 years of ownership, but now I lose it every time. I may be visiting one of these other places very soon! :yes:
They'll teach you how to replace spokes, or even get you a really nice, quality used wheel for a nominal donation.
Anytime you need work done on your bike, take it here. If you're willing to put in a little bit of time, they have the work space and there are usually skilled experts to answer question and show you how to make repairs and adjustments yourself.
Plus, any random part you might need, they've got it - and you can probably just have it.
My limited experience at Greenstreet in North Downtown has been good.
I do have to second Streets on user maintenance and repair. Wheelbuilding is relatively advanced, but replacing one spoke isn't too difficult (though you might need a special tool to remove the cassette or freewheel).
The jumping chain is probably due to an out-of-adjustment limit stop on the dérailleur. The new wheel and possibly cassette probably sits just slightly different in the frame.
http://www.sheldonbrown.com/ is a good web resource for your own bike repair and maintenance. It's a cheesy-looking website by an eccentric old guy, but he knows his stuff.
From when our first shop opened back in 1972, The Bike Rack has built our success on three pillars: providing the bikes and bike products our customers want; offering exceptional mechanical service; and being involved in the cycling community to make Nebraska and Iowa an incredible place to live and ride.
Over the years we have helped families purchase their first bikes for their child, and watch them grow to adults, with bicycling being a part of their lives, to return to purchase bikes for the next generation. Many dear friendships have developed over time.
Now celebrating our 50th anniversary, we mark the beginning of a new chapter. We are excited to announce that The Bike Rack has been sold to our partner, Trek Bicycle.
While considering the right partner to carry that legacy on for the next 50 years, we knew we wanted to work with people who share our long-term vision – and would provide the same commitment to hospitality and service to our customers. Nebraska is blessed with an amazing and growing cycling community, and we are confident Trek will continue to serve and support our communities in even bigger and better ways.
Please note the stores will be closed July 11 through July 22nd for remodeling. As we transition to a different computer system, we would appreciate if you have a bike in for service, on layaway, or on hold, that you pick them up before July 11th to avoid any confusion.
While there may be some changes, our dedication to you is paramount. Our same great team will be welcoming you at your next visit and showing you all we have to offer.
This journey has been wonderful, and The Bike Rack simply wouldn’t be what it is without you. Thank you from the bottom of my heart.
A longtime local bicycle shop has been sold to a national chain of cycling stores. Trek Bicycle will acquire The Bike Rack, which first opened its doors in Omaha in 1972. Both locations of The Bike Rack — in Omaha and Lincoln — will become Trek stores this summer. Owner Jim Carveth said his age and 31 years of ownership led to the decision to sell. "I think I've done everything I can do," said Carveth, 60. "I put everything I had into that business and I'm just moving on." Carveth acquired The Bike Rack in 1997 after the sudden death of the previous owner.
