Fraud on my phone

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skinzfan23
City Council
Posts: 11578
Joined: Mon Feb 09, 2004 11:26 am
Location: Omaha/Bellevue

Fraud on my phone

Post by skinzfan23 »

Didn’t know this was a thing, but I am in the process of getting access to my phone restored.

Late last night I got a notification that my password for my phone account through Verizon was changed. Basically, I’m assuming a bot, was able to access my account and completed a port out of my phone number to a completely different phone. Needless to say, it’s very difficult to prove who you are when you can’t receive any text verifications and they also seemed to be able to hack into other various accounts as a result of having my phone number and getting verifications to able to change passwords.

I am prob crazy but at one point I was up 33 straight hrs since yesterday trying to chat and prove who I was with Verizon. They finally were able to confirm and will hopefully get my email added to the account tomorrow so I will have access to my phone again.

Crazy world we live in.